Hi,
I have a new EVO 14 labtop with linux mint and ryzen AI 9.When try to install Citrix Workspace app 2505 for Linux, https://www.citrix.com/downloads/workspace-app/legacy-workspace-app-for-linux/workspace-app-for-linux-latest14.html the laptop freeze with black screen and does not response.
Only option to to push power switch to disconnect.
kernel: Linux version 6.14.0-1015-oem (buildd@lcy02-amd64-042) (x86_64-linux-gnu-gcc-13 (Ubuntu 13.3.0-6ubuntu2~24.04) 13.3.0, GNU ld (GNU Binutils for Ubuntu) 2.42) #15-Ubuntu SMP PREEMPT_DYNAMIC Fri Oct 17 07:49:59 UTC 2025
memory free/total: 36.90 GB/46.17 GBdisk free/total: / 736.46 GB/915.33 GB
disk free/total: /boot/efi 503.84 MB/509.98 MB
boot mode: UEFI
product: EVO14-AI9-STP
sku: EVO14-AI9-STP
vendor: SLIMBOOK
bios: N.1.20GOS02
EC: 1.18
cpu: AMD Ryzen AI 9 365 w/ Radeon 880M x 20
TDP sustained (stapm): 25 W
TDP slow limit (ppt-s): 20 W
TDP fast limit (ppt-l): 35 W
memory device: 49152 MB 5600 MT/s
UMA Framebuffer: 512.00 MB
Any help is appreciated.
Thank you
System:
Kernel: 6.14.0-1015-oem arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1 vt: 7 dm: LightDM v: 1.30.0
Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble
Machine:
Type: Laptop System: SLIMBOOK product: EVO14-AI9-STP v: Standard serial: <superuser required>
Mobo: SLIMBOOK model: EVO14-AI9-STP v: Standard serial: <superuser required>
part-nu: EVO14-AI9-STP uuid: <superuser required> UEFI: American Megatrends LLC. v: N.1.20GOS02
date: 07/24/2025